Last Updated: 10 September 2025
Multimedia Solutions (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.multimediasolutions.ae or engage our services.
Please read this policy carefully. If you do not agree with the terms, please do not access the site.
Information We Collect
We may collect information about you in a variety of ways:
- Personal Data: You voluntarily provide us with personal data when you:
- Contact us via our website form, email, or phone (e.g., name, email address, phone number).
- Sign a contract or request a quote.
- This data is necessary for us to communicate with you and provide our services.
- Derivative Data: Our servers automatically collect information when you access the site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.
- Cookies & Tracking Technologies: We may use cookies, pixels, and other tracking technologies to collect information about your interactions with our website to analyze and improve our service.
Use of Your Information
We use the information we collect to:
- Provide, operate, and maintain our website and services.
- Create and manage your account or client profile.
- Communicate with you, including responding to your comments, questions, and inquiries.
- Send you administrative information, such as updates to our terms or policies.
- Analyze how you use our website to improve user experience.
- Process transactions and send you related information, including invoices.
Legal Basis for Processing (GDPR)
If you are from the European Economic Area (EEA), our legal basis for collecting and using your information is:
- The performance of a contract with you (e.g., to provide the services you request).
- Your explicit consent, which you can withdraw at any time.
- Our legitimate interests, which do not override your fundamental rights.
Disclosure of Your Information
We do not sell, trade, or rent your personal data to third parties. We may share information we have collected about you in certain situations:
- Service Providers: We may share your data with third-party vendors who perform services for us (e.g., website hosting, payment processing, email delivery). These parties are obligated to keep your information confidential.
- Legal Obligations: We may disclose your information where required to do so by law or if we believe that such action is necessary to comply with legal obligations or protect our rights, your safety, or the safety of others.
Data Retention
We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, to fulfill our contractual obligations, or to comply with legal and regulatory requirements.
Your Data Protection Rights
Depending on your location, you may have the right to:
- Access and receive a copy of the personal data we hold about you.
- Rectify any personal data that is inaccurate or incomplete.
- Request the erasure of your personal data.
- Restrict or object to our processing of your personal data.
- Data portability.
- Withdraw your consent at any time where we relied on it to process your data.
To exercise any of these rights, please contact us at hello[at]multimediasolutions.ae.
Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the data you provide to us, please be aware that no method of electronic transmission or storage is 100% secure.
Cookies
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
Links to Other Websites
Our website may contain links to other websites. We are not responsible for the content or privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date.
Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Multimedia Solutions
Email: hello[at]multimediasolutions.ae
Website: www.multimediasolutions.ae